Terms & Conditions

The following shopping terms and conditions are applicable to all orders placed by the customer from this website evowash.net. The online shopping terms and conditions are applicable to all orders placed by the customer from this website evowash.net. On selecting the option "I Accept The Terms & Conditions and Privacy Policy" in checkbox the customer accepts and agree to be bound by these on-line shopping terms and conditions, the Privacy policy, cancellation & refund policy that maybe revised from time to time, that comprises and constitute the entire agreement between the customer and the company. The factors mentioned in the On-line shopping terms and conditions doesn’t affects your statutory rights, either as a consumer or otherwise.

Product Availability Concern

We accept orders for items subject to availability, if for any reason the orders placed are no longer available, we will be contacting you with the contact details mentioned in the website while placing your order , if not we will be offering you an alternative item of equivalent quality and price if the provision is possible or else we will cancel the item from your order and wherein we will be providing you a full refund in respect of that item or incase if we are unable to reach you or do not receive a response from you, we will process the further items placed in your order and will be refunding you for the items which we were unable to provide you based on the order.

Orders for Delivery apart from United Arab Emirates

We do not intake responsibility or represent that any item referred on this website is appropriate for use or available in locations outside the UAE. Unless otherwise specified the materials on this website are directed for delivery only within the UAE. If you choose to access this website from locations outside the UAE area you are responsible for compliance with local laws if and to the extent local laws apply to the concern.

EVOWASH DOES NOT deal or provide any services or delivery of Shipments to OFAC sanctions countries” such as Afghanistan, Iran, North Korea, Somali, Sudan, Syria, etc

Restrictions to Children

We sell the products displayed in the website only to adults (i.e. those aged 18 or over). If you are under 18, you may use this website only with the involvement of a parent or guardian for purchasing a product.

Products - Colours, Specifications and Dimensions

We have integrated in the best possible aspects to display the colours, specifications and dimensions of items on the website to be displayed accurately o the maximum level possible. The colours you see will depend on the resolution of your monitor, we cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the item delivered. We may vary the dimensions, specifications and quantities of items displayed on our website without prior notice from time to time. Eg : the bouquets are subject to seasonal availability of flowers.

Your Profile

You will need to register with us on your personal information to purchase items using this website. You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile information. You agree to accept responsibility for all the activities that occur under your account or password. Please take all the necessary steps to ensure that the user name and password is kept confidential and secure on your end. Please inform us immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner in any aspect.

We request you to kindly ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your registration details using the "My Account" section of the website. We at any time reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Privacy and Communications

While placing an order, we collect certain mandatory personal and transactional information ie name, address, Email address). For details on how we use this information, please read our Privacy Policy.

To fulfill our obligations to you under these On-line Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications which requires to be in writing.

Contract between us

When you place an order to purchase items using our website this is an offer by you to us to purchase those items. We will confirm receipt of your order by sending you an email submitting the details regarding your order ("Order Confirmation E-mail").

Pricing

Products are invoiced in Dirham at the prevailing price as per the time you place your order. Although we try to ensure that all prices on the website are accurate, there are chances that errors may occur. If we discover an error in the price of items you have ordered, we will contact you at the earliest possible. You will have the option of either confirming your order at the correct price or canceling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

Payment Terms

We accept payment via Credit Card, PayPal, Cash on Delivery, Western Union, and Google Wallet. We accept all major credit cards: Visa, Mastercard, Discover, American Express.

Unfortunately, we do not accept cheques at the moment.When you place your order, our system automatically asks your card issuer for authorization for the concerned amount based on the order. If we get a valid authorization, your card issuer will hold this value expecting a charge from us. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order.

Please note that we cannot guarantee the security of data when you send us by Email. Accordingly, please do not send us payment information using Email. For more details on the security measures we employ please read our Privacy Policyt. Unless we are fraudulent or negligent, we will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide to us when placing an order.

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