We make every effort to dispatch items on time. If we are unable to deliver the items within your chosen date, you are entitled to cancel the order and we will refund in full any charges which have been debited in respect of that order.If the items are not delivered within the speciific time period that we mention in the Confirmation Email, please contact our office in +971 4 453 3371 , quoting the order reference mentioned in your Order Confirmation Email.
Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of items purchased does not pass to you until payment is received by us in full. You will be asked to sign for acceptance of the goods which makes it understood that the goods were received in good condition. However, if upon opening the package you find something missing or broken, please contact us immediately.
Deliveries are made 7 days a week, 365 days a year, we accept same-day deliveries up until 8pm, please contact us on +971 4 453 3371 if dialing internationally to place your order today!